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 Winter Pressures

Additional appointments available at this practice


We are making more appointments available for patients at this practice. Additional appointments can be booked from the end of January until the end of March 2018. This is because we know that there are times you want to be able to see a GP at short notice.  We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.

The extra appointments are bookable by ringing reception on the usual number

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.

Alternatively, there are a wide range of other local NHS services available, including:

  • NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.


They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.


  • GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.


  • Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

  • painkillers such as aspirin, paracetamol, and ibuprofen

  • anti-diarrhoea tablets and rehydration powders

  • indigestion treatment

  • bandages and plasters

  • antiseptic cream or spray

  • first aid kit


  • Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.


Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at


  • Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.


Peterborough MIIU

Monday – Sunday: 8am-8pm

Bank holidays: open 8am-8pm



Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Bank holidays: 8.30-6pm


Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

Bank holidays: 9am-5pm


North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm

Saturday/Sunday – closed


  • Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.


The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.


  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.


bookOnline Access Form


Routine doctors' and nurses' appointments can be booked in person at reception or by telephone.  Doctors' appointments can also be accessed using an online booking system.

To register for the online booking system:

*Please click on the link above ('access the online appointment system') and complete the form.  *Please open Practice guidance on applying for and using patient online access to read our guidance notes on applying for and using patient online access.
*Please also complete the form here
*Please bring this form with you to the surgery, together with identification (ID list) for the reception team to validate.

Registration will also allow you to order repeat medications online. You can book one appointment online but identification needs to be then shown at reception. 

If you feel that your problem cannot wait until the following day, please phone the surgery and the reception team will help you.

Doctors' Surgeries

Click here to view a timetable showing which doctors are in attendance at the surgery each day.

Morning Surgery (08:00 - 11:00)

Early morning appointments (08:00-09:30) are available for booking from 16:00 on the previous working day.

Late morning appointments (09:40-11:00) can only be booked from 08:00 on the same day.

Afternoon Surgery (15:00-17:30)

Afternoon appointments can be booked up to four weeks in advance.

Click here for a detailed timetable

Milton Surgery - approved site for student teaching and education.

Please click here for more details

Nurses' Surgery

Nursing appointments are available from 08:15 to 17:30 depending on the day.  The precise availability of appointments varies according to the nurses in attendance.  Please note that nurses' appointments cannot be booked online.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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