Patient Helpdesk for Secondary Care Queries
The Covid19 pandemic has added to the strain on all NHS services. As a result of this, waiting list times for outpatient and specialist appointments and procedures have increased for everybody.
We appreciate that this can cause worry and uncertainty about when you will eventually receive an appointment. The practice has no direct access to the hospital appointment lists.
If you have been referred by your GP/are waiting for :
An outpatient appointment
An appointment for hospital tests (eg scans)
A date for an operation or other treatment
A follow-up from your hospital team
If you have a query about what is happening, please contact the Patient Helpdesk on 0800 048 5800.
Only call the practice if your condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.
Care Quality Commission
Read our most recent report is on the CQC website. Please click https://www.cqc.org.uk/location/1-548043697 to access the report.
(Site updated 20/01/2022)