Results from patients seen in December 2011/January 2012 - Download Full Report
Yes Can you normally get to see a GP urgently on the same day? 109/117 93% Good or Excellent How do you rate the way you are treated by receptionists at your practice? 136/148 92% How do you rate the hours that your practice is open for appointments? 121/148 82% How do you rate how quickly you can get to see a particular doctor? 100/130 77% How do you rate how quickly you can get to see any doctor? 122/134 91% How do you rate the waiting time for consultations to begin 87/144 60% How do you rate your ability to get through to the Practice on the phone? 97/142 68% How do you rate your ability to speak to a Doctor on the phone? 55/74 74% How do you rate your ability to see your usual Doctor at the Practice? 125/138 91% After seeing the doctor today do you feel… More or Much More able to understand your problem(s) or illness? 113/123 92% able to cope with your problem(s) or illness? 110/123 89% able to keep yourself healthy? 91/109 83% Thinking about your consultation with the doctor today, how do you rate the following: Good or Excellent How thoroughly the doctor asked about your symptoms and how you are feeling? 140/146 96% How well the doctor listened to what you had to say? 145/149 97% How well the doctor put you at ease during your physical examination? 132/135 98% How much the doctor involved you in decisions about your care? 133/138 96% How well the doctor explained your problems or any treatment that you need? 140/144 97% The amount of time your doctor spent with you today? 142/145 98% The doctor’s patience with your questions or worries? 144/147 98% The doctor’s caring and concern for you? 144/149 97%
Patient Questionnaire Results
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