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 Winter Pressures

Additional appointments available at this practice


We are making more appointments available for patients at this practice. Additional appointments can be booked from the end of January until the end of March 2018. This is because we know that there are times you want to be able to see a GP at short notice.  We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.

The extra appointments are bookable by ringing reception on the usual number

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.

Alternatively, there are a wide range of other local NHS services available, including:

  • NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.


They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.


  • GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.


  • Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

  • painkillers such as aspirin, paracetamol, and ibuprofen

  • anti-diarrhoea tablets and rehydration powders

  • indigestion treatment

  • bandages and plasters

  • antiseptic cream or spray

  • first aid kit


  • Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.


Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at


  • Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.


Peterborough MIIU

Monday – Sunday: 8am-8pm

Bank holidays: open 8am-8pm



Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Bank holidays: 8.30-6pm


Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

Bank holidays: 9am-5pm


North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm

Saturday/Sunday – closed


  • Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.


The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.


  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.


Test Results

Medical test results (blood tests, smears etc.) requested by doctors will come back to the surgery and you can check if they have been received by speaking to the receptionist.

For more details about the results our nurses have dedicated time to take calls between 14:30 – 15:00 on Monday -Thursday. If you have an urgent query please advise the receptionist and she will pass the message to the duty doctor or nurse.

Medical test results requested by hospital doctors will NOT normally be sent to the surgery and you will be told the results when you are next seen in the hospital clinic or by letter from the Hospital.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

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